tj99 Privacy Policy

1. Introduction

tj99 ("we", "our", or "platform") operates a trusted online casino and sports betting platform for users in Bangladesh. Protecting the privacy of your personal information is one of our core responsibilities.

This Privacy Policy ("Policy") describes what personal information tj99 collects, how that information is used and kept secure, and what rights you have regarding your information. This Policy applies to all services and activities on the https://tj99.cam website.

By using tj99's services, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our platform.

2. What Information We Collect

tj99 may collect information about you in various ways. The types of information we collect are described in detail below.

2.1 Information You Provide

During account registration and use, you provide the following information:

• Full name and date of birth
• Email address
• Username and password
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (if you use bank transfer)
• Messages and complaints submitted via live chat or email

2.2 Automatically Collected Information

When you use the tj99 platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Login time, session duration, and inactivity information
• Pages you visit and features you use
• Betting history, gaming activity, and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification, fraud prevention, and responsible gaming assurance, we may also verify information with approved third-party service providers.

3. Purpose of Data Use

tj99 uses your information for the following legitimate purposes:

3.1 Service Operation and Improvement

• Creating, managing, and keeping your account secure
• Processing deposits and withdrawals (minimum deposit ৳300, minimum withdrawal ৳1,000)
• Providing gaming services and managing betting activity
• Improving platform performance and launching new features
• Providing 24/7 live chat support

3.2 Security and Legal Compliance

• Identity verification and age confirmation (users aged 21+ only)
• Preventing fraud, money laundering, and other illegal activity
• Detecting and preventing multiple account registrations
• Ensuring fair play
• Complying with applicable laws and regulations

3.3 Communication and Marketing

• Sending important account updates, transaction confirmations, and security notifications
• Sending relevant promotions and offers based on your preferences (you can opt out at any time)
• Notifying you of changes to platform policies

3.4 Responsible Gaming

We use your information to analyse your gaming behaviour in order to identify potentially problematic gambling patterns and provide assistance when needed.

4. Information Sharing and Disclosure

tj99 does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, technical infrastructure, and customer service. These partners receive only the information necessary to provide their specific services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

If we are required to provide information by a court order, government directive, or legal process, we will be obliged to supply information in accordance with applicable law.

4.3 Business Transfer

If for any reason there is a change in ownership or management of tj99, user information may be transferred to the new owner in compliance with the terms of this Policy. You will be duly notified before any such change takes place.

5. Cookies and Tracking Technologies

tj99 uses cookies and similar tracking technologies to ensure an improved user experience.

5.1 Types of Cookies

• Essential cookies: These are necessary for maintaining login sessions, keeping security features active, and for the basic functioning of the platform.
• Functionality cookies: Used to remember your preferences, language selection, and other personalised settings.
• Analytics cookies: Used to understand how users are using the platform and to improve the quality of services.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some core platform functions from working properly, such as maintaining your login session.

6. Data Storage and Security

6.1 Retention Period

tj99 stores your personal information according to the following criteria:

• All information is stored for as long as your account remains active.
• Even after an account is closed or deactivated, certain information may be retained for a specified period due to legal and regulatory requirements.
• Financial transaction records are retained for the period prescribed by applicable law.
• Once the purpose of retention is fulfilled, information is securely deleted or anonymised.

6.2 Security Measures

To keep your information secure, tj99 uses a number of industry-standard security practices:

• SSL (Secure Socket Layer) encryption — on all data transmissions
• Strong encryption technology for sensitive information
• Restricted access — only authorised staff can access your information
• Regular security audits and system updates
• Two-factor authentication support
• Automated systems for monitoring suspicious activity

7. Your Rights

As a tj99 user, you have the following rights over your personal information:

7.1 Right to Access

You may find out at any time what information we hold about you. Contact our support team to access this information.

7.2 Right to Rectification

If any information we hold about you is incorrect or out of date, you may request that it be corrected. This can be done through your account settings or via live chat.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. Please note that some information must be retained for a specified period due to legal and regulatory obligations.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted, particularly in relation to marketing communications. You can stop receiving promotional emails at any time.

7.5 Right to Data Portability

You may request that information collected about you be provided in a structured and commonly usable format.

To exercise any of the above rights, contact us at [email protected]. We will endeavour to respond to your request within 30 days.

8. Third-Party Services and Links

tj99 works with various third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi) and payment service providers on its platform. These third parties have their own privacy policies and may collect certain information from your device under their own terms.

tj99 is not responsible for the privacy practices of these third parties. You are advised to review the relevant third-party privacy policies yourself.

For payments, the privacy policies of bKash, Nagad, Rocket, and Upay apply. We share with these providers only the information necessary to complete a transaction.

9. Privacy Protection for Minors

tj99's services are for persons aged 21 or older only. We do not knowingly collect any personal information from minors.

If we become aware that a minor is using our platform or has provided information, we will immediately close that account and delete the related information.

If you believe a minor has created an account on our platform, please notify us at [email protected]. To learn more about responsible gaming, read our Responsible Gaming Guide.

10. Changes to This Policy

tj99 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• An update notice will be posted on the homepage of the platform.
• The "Last Updated" date at the top of this page will be changed.

If you continue to use tj99 after the revised policy is published, this will be considered your acceptance of the new policy. Therefore, it is recommended that you visit this page regularly.

11. Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Get direct help in Bengali 24/7

After receiving your privacy-related request, we will try to respond as quickly as possible, within a maximum of 30 business days.

tj99 always respects your privacy and is committed to protecting your information. Learn more about tj99 from our About Us page, and be sure to read our Terms & Conditions.